Health care is an essential service. And as such, in times past it had been largely a government driven activity to cater for the needs of its constituency. However, in recent times, the private sector has made significant inroad into healthcare management adding value through technology and innovation and is largely re defining the industry. Therefore institutions re-invent by building capacity through sound economic and management principles.
Taprobane Medical Center in the capital city of Nigeria is one institution we have actively worked with over the last two years. We have deployed business development techniques to position the institution as one of the fastest growing secondary care centres in the city.
In this regard we initiated and now operate their social media platforms to keep the hospital connected to its clients on a daily basis. We also monitor and train the work force to maximize the customer experience.